This is a live, read-only demo built from real service data (anonymised). Leave your email and we'll open it up — and follow up once, no more.
Insights AI answers three questions per visitor in the demo. The dashboard and Insights AI are fully open; the other pages show a preview.
Ticket-Time Targets (enables the Service Scorecard)
On Screen Now Colours (amber, then red, after N minutes)
Plan & Licence (pages and features come from the plan — edit plans in the Plans tab)
Who
Access
Emails
Insights AI
Security
Edit person
Who
The sign-in email can be changed by Club Support.
Access
Digests
Insights AI
Security
Open a support ticket with Club Support
Goes straight to the Club Support desk. Replies come back to the email below.
How urgent is it?
👁Demo Golf Club — a read-only demo of Insights. Real service data from partner clubs, anonymised. Nothing here can be changed.
Request a full demo
Tell us a little about your club and we'll walk you through Insights on a call — every page, every week, and what it would look like on your own kitchen's numbers.
👁Viewing as — this is exactly what their users see. Anything you do here happens as them.
Insights was updated. Reload to get the latest version.
Add Insights to your home screen.
This trial is brought to you by Club Support Inc.
Insights
Insights by Club Support
Course Pacing
Service Scorecard
–
of tickets within target
By category
Category
Target
Avg
Within
Tickets
Worst tickets
When
Item
Who
Time
Over by
Prep Time Trend
Average90th percentile
Service Curve (Items by Hour)
Prep Time Distribution
Avg Prep by Category
Volume by Station
Top Items by Volume
Slowest Items (3+ bumps)
Volume by Day of Week
Volume by Destination
Top Members
Member
Items
Avg Prep
Daily Service Summary
Date
Items
Orders
Avg
Median
P90
Peak Hour
Prep Times by Item
Item
Category
Count
Avg
Median
P90
Min
Max
Items Report
Time
Item
Category
Station
Member
Table
Destination
Expo
Prep
Orders
Time
Order #
Member
Table
Destination
Items
Ticket Time
Course Spread
Members
Member
Orders
Items
Avg Ticket
Favourite Item
Usual Spot
Last Visit
Member data appears for orders enriched with POS customer details — coverage grows automatically as orders flow.
On Screen Now
A read-only mirror of the kitchen's KDS screens, rebuilt from live order events. Items get a check as stations bump them.
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Targets by course or category
The Scorecard, the digests and Insights AI all measure "on time" against these. Suggestions come from your own tickets: the time three quarters of them already meet.
applies to anything without its own target
Category
Items (30 d)
Yours now (p75)
Suggested
Target (min)
Read-only — ask a kitchen admin or Club Support to change these.
People
Person
Access
Digests
Insights AI
MFA
Last sign-in
Status
Actions
On Screen Now colours
Ticket cards on the On Screen Now page turn amber, then red, after this many minutes.
Insights AI by Club Support
Yesterday in brief ·
Insights AI by Club Support
Kitchen
Insights AI isn't switched on for this server yet. Club Support needs to add the API key.
What do you want to know about this kitchen?
I can look at every ticket, order and screen event this kitchen has sent. Tell me how your kitchen runs and I'll remember it — the more we talk, the sharper the answers.
Preview · admin only · bumps here don't reach the kitchen
Keys: ← → select · Enter/B bump · U unbump last · 1–9 bump the numbered ticket · S sum · Space play/pause. A USB bump bar is a keyboard, so this is how a real one drives it. Modifier text, server and table aren't in kdsgo's events — the Jonas feed will carry them; the layout already has their places.
You are in the demo
This is a shared, read-only look at Insights on a demo club. Your own club would have its own private database, its own people and sign-ins, and Insights AI that learns your kitchen. Email insightskds@clubsupportinc.com to set it up.
Profile & email
Your email is how you sign in and where activation links, password resets and the weekly digest arrive.
What Insights emails me
Tick what you want in your inbox. Everything is always readable on the Digest page.
Weekly digests · every Monday
Daily · every morning
Two-Factor Authentication (TOTP)
Required on this account.
Protect your account with an authenticator app (Google Authenticator, Microsoft Authenticator, 1Password, Authy...).
1. Scan this code with your authenticator app (Google/Microsoft Authenticator, 1Password, Authy...), or enter the key below manually:
On mobile you can also tap this link to add it directly.
2. Enter the 6-digit code the app shows:
✓ Two-factor authentication is enabled on this account.
Password
Insights on your phone
Add Insights to your home screen for a full-screen app that opens in a second.
Once installed, Insights opens from its own icon like any other app, keeps you signed in, and shows a proper screen when you have no signal.
Help & sessions
A screen down, an item on the wrong station, a Jonas question — Club Support is your KDS and IT desk.
Sign this account out on every device and browser, including this one, if you've signed in somewhere you no longer trust.
Admin
Every customer. Open a club to manage its kitchens and people; View as to see it as they do.
Setup
Club
Plan · licence
Kitchens
People
Last event
Status
Actions
Kitchens
Kitchen
kdsgo ID
Pattern
Database
Status
Actions
People
Person
Access
Digests
MFA
Last sign-in
Status
Actions
The shareable read-only demo. Open it for demos, close it in between. Visitors are counted per device per day (no addresses stored); Insights AI allows 3 questions per visitor per day, then invites them to contact Club Support.
Demo link
The short address kds.clubsupport.app/demo forwards to the current secret link while the demo is open; say that one out loud. "New link" replaces the secret (every link sent so far stops working). Closing the demo stops both.
Pages viewed
Page
Views
Share
By day
Day
Visits
Visitors
Questions
AI spend
Demo codes — a code typed at kds.clubsupport.app/code opens ONE kitchen of the demo club, read-only, whether or not the shareable link is open. Build a sample kitchen under Kitchens first (its own database, "Demo of" sources), then give it a code here.
Code
Kitchen
Label
Notes
Uses
Last used
Status
Actions
Leads — the email gate and "Request a full demo"; each one was also emailed to insightskds@clubsupportinc.com
When
Kind
Name
Email
Club
Role
Kitchens
POS / KDS
Notes
Emailed
Recent visitors
First seen
Visitor
Visits
Pages
Questions
AI spend
Most viewed
Every club's plan and licence in one place. Change a row and press Save on it. Renewals roll forward nightly; expiring licences warn the alert address in their last 7 days.
Club
Plan
Kind
Ends
Auto-renew
State
AI budget $/mo
Actions
Club Support staff. Admins see every club, manage this console, and are asked for MFA at sign-in. Nothing here is visible to clubs.
Admin
MFA
Last sign-in
Status
Actions
Each store has its own webhook URL — paste it into that store's kdsgo.com webhook config.
Store
Club
kdsgo ID
API Key
Database
Status
Actions
Club users see only their club's data. CSI admins see everything and manage this page. MFA policy and email live under Settings.
Username
Club
Role
MFA
Last Login
Status
Actions
KDS units reporting heartbeats. Heartbeats carry only a device number, so under kdsgo's account-wide webhook this is every screen in the account.
Device
Store
Status
Last Seen
Heartbeats
Actions
Insights AI — kitchens
Two sections: Confirmed by the kitchen is written only from conversations; Observed from the data is the baseline the AI writes and refreshes every Monday. Clubs never see this file.
Club
Kitchen
Plan
AI
Baseline
Confirmed facts
Conversations
Actions
Usage this month
Club
Replies
Tokens in
Tokens out
Cached
Cache hit
Chat spend (USD)
Budget × kitchens
Used
Plans
Each plan is a bundle of pages and features. A club gets exactly what its plan ticks; a club with no plan gets everything with no expiry.
Email
Invitations, password resets, the weekly digest and alerts all send from insightskds@clubsupportinc.com through SendGrid, using one branded template. Send yourself a test to check the sender, the key and the look.
Alerts
Where feed-silence alerts (checked every 30 minutes) and licence warnings are sent. Leave blank and nobody is told.
Where support tickets raised in the app are sent (replies go to the person who raised it).
Sign-in policy
Devices
kdsgo heartbeats carry only a device number. List the numbers of CSI's own units (the travelling demo Elo, the Point Grey test unit) to drop their heartbeats — useful only once their ids in kdsgo no longer collide with real stations.
Every admin change, newest first: who did what, to which record.
